Slate Support
Articles
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RAVEN Windows UPDD "No Devices" after update
If users are getting "NO DEVICES" message from UPDD but the RAVEN USB is plugged in most likely there is an older driver blocking the new UPDD. Please run the UPDD Un-installer from Program Files...
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RAVEN 3.9.6 Release Notes and Feature Updates.
RAVEN 3.9.6 new features. RAVEN now gives Windows PC users access to the same amazing Gestures as on macOS via the UPDD Commander Application. Here is a video going over the UPDD Commander gestu...
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RAVEN Modifier Gestures and Smart Zoom
In the latest RAVEN 3.9.6 it has included some big updates for UPDD Commander. Users can now trigger gestures while holding modifiers to unlock 100's more gesture options. Another great feature i...
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Restoring Default Gestures in UPDD Commander for RAVEN
Open the UPDD Commander "Settings" by clicking the pointer finger icon in the menu bar or by launching UPDD Commander from Applications/Utilities folder Then under File go to "Reset All Touch Gest...
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Dual RAVEN Multi-Touch not accurate on Toolbars (TUIO Settings)
Dual RAVEN users need to be sure UPDD Commander is sending "TUIO" to the RAVEN Software. The RAVEN Software is Multi-Touch so will only respond to touch commands coming from the TUIO ports and wil...
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Too Many RAVEN Displays error message
If users get the message "Too Many RAVEN Displays". this means there is a mismatch between the number of RAVEN's connected via HDMI versus how many RAVEN USB connections are detected. Having an in...
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RAVEN Pro Tools Advanced Gestures with UPDD Commander
RAVEN 3.9.2 has added 20 new gestures to the RAVEN which all accessible and customizable using the UPDD Commander application. 2 Finger Gestures "Playback settings" 2 Finger Drag = Scroll 2 Fin...
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Pro Tools 2021.6 Color Palette Settings
Pro tools 2021.6 has released new Color Palette settings that can mess with the RAVEN Internal Mixer alignment as it relies on precise RGB values to track the faders. User can Download the Color...
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RAVEN Studio One Gestures VS Native Studio One Multi-Touch with TUIO
Many users know that Studio One was the first DAW to utilize Native TUIO Multi-Touch response for macOS. However, now in RAVEN 3.9 with the UPDD Commander "Gestures" have been taken to the next lev...
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Logic Pro X RAVEN stuck at "connecting to V-Control Pro" or "V-Control not responding"
Some times Logic Pro may not let V-Control Pro connect so RAVEN will prompt users with the "V-Control not responding" message. If users open the V-Control Pro setups tab and don't see Logic in the...