RAVEN stuck at "connecting to V-Control Pro" V-Control Not Connecting to DAW

RAVEN stuck at "Connecting to V-Control Pro" 

How To Check V-Control communication between DAWS.

Users may experience V-Control not connecting to the DAW.  Be sure to setup all the MIDI peripherals in the DAW correctly by following the steps in the QuickStart Video. 

Pro Toolshttps://youtu.be/YiZBW1UEBVk?t=11m20s

Logichttps://youtu.be/FAfzdCk5PAE?t=11m19s

Cubasehttps://youtu.be/AMCYqAaCCq0?t=11m38s

Abletonhttps://youtu.be/1eQjNg0FjO0?t=11m37s

Digital Performerhttps://youtu.be/vM6aXPfDI9w?t=11m36s

1. Click on the V-control icon in the Menu Bar on the Top Right of OS X and click on setups. If the V-Control Pro has the Spinning Beach ball then users can force quit V-Control Pro from the OS X Activity Monitor. 

V-Control_Pro_setups.png

2.  Be sure the DAW is highlighted under the "Software" tab

 

3. Be sure the RAVEN is highlighted under the "Controllers" tab.

Screen_Shot_2017-10-23_at_5.58.50_PM.png

Also, the DAW and RAVEN should both be highlighted in the "Setups" area.

Screen_Shot_2017-10-23_at_5.58.09_PM.png

4. Check the V-control Setup guide to be sure you are setup correctly.

Note: The V-control setup guide will only show how to setup 8 faders, so this maybe setup differently for Raven users with 24 faders. 

If the DAW is greyed out, then there is a problem with the communication.

Check your firewall is off in system preferences and any security software is disable. Such as McAfee or LittleSnitch.

 

TROUBLE SHOOTING:

If nothing is has worked, users may need to delete all the V-control prefs and re-install Raven and V-control.

https://slatemediatechnology.zendesk.com/hc/en-us/articles/360033790073-Complete-Clean-Uninstall-of-V-Control-Preferences

 

 

 

 

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